Randy Hunter has been in the HVAC business for quite some time. He was struggling to find the time to do all of the tasks on his “To Do” list. This is a frequent challenge for business owners, and it was a topic that Randy brought to his TAB Board. During the discussion Randy got several pieces of advice and learned some important information: 1. “Stop being a Wrench”. This advice falls in the category of the need to work ON your business, instead of IN your business. Randy was spending much of his daily work life at customer job sites, rather than relying on the talent and training of his employees. 2. Using Stephen Covey’s time management grid (URGENT vs. IMPORTANT), Randy understood that he had to alter which boxes he was spending most of his time. He needed to be doing tasks & projects that fell into the IMPORTANT, but NOT URGENT quadrant instead of putting out fires by working on the latest URGENT thing. 3. Finally, there was a discussion around changing habits. By changing small things, Randy could gradually make a big impact on his company, Hunter Mechanical. The group had recently read The Compound Effect by Darren Hardy, and those lessons applied in this case. Randy has now completed his Employee Handbook, something that had been put off and delayed for a long time. This was accomplished through delegation and focus on his part, by working ON his business.